Here you will find frequently asked questions and our response. If you do not find what you are looking for here, please feel free to email us at info@niomi.co.za

  1. When will NIOMI be open for business?We will be open for business in February 2022.
  2. Will there be a fragrance to your shampoo and conditioner? Yes, we have finalised a milky vanilla scent for both our shampoo and conditioner. We are in love with it and we know you will be too.
  3. Are your products manufactured or home-made? We manufacture all our products to ensure consistency, quality and user safety.
  4. Are your products sulphate-free? Yes as well as Paraben Free and Cruelty Free
  5. Are you ECO FRIENDLY? Yes, here at NIOMI we try our very best to use the most eco friendly products available to us. Such as our bottles are 100% recyclable and made from post-consumer content and our packaging materials will have NO bubble wrap.
  6. How is your brand international? NIOMI is proudly South African as all our products are made locally, however with a foot in Australia we will be able to export our South African Products overseas #supportlocal
  7. Are you vegan? Yes, NIOMI products will not in any way exploit or use animals. This means that the product are completely free of all animal ingredients.
  8. Are you cruelty-free? Yes, NIOMI products will be proudly cruelty free. We will not use any animal by-products and we will not test on animals.
  9. What makes NIOMI products unique? NIOMI products are formulated with a special blend of natural ingredients and enriched with vitamins to nourish and revitalize your hair. We prioritize quality and effectiveness in every product we offer.
  10. Are NIOMI products suitable for all hair types? Yes, NIOMI products are designed to cater to various hair types, including dry, damaged, oily, and normal hair. Whether you have curly locks or straight strands, there's a NIOMI product perfect for you.
  11. Do NIOMI products contain harmful chemicals? No, NIOMI products are free from harsh chemicals such as sulfates, parabens, and phthalates. We believe in providing clean and safe formulations that prioritize the health of your hair and scalp.
  12. How often should I use NIOMI products? The frequency of use depends on your hair's needs and the specific product you're using. Generally, our shampoos and conditioners can be used daily, while treatments like masks and serums may be used 2-3 times per week for best results.
  13. Can I use NIOMI products if I have coloured or chemically treated hair? Absolutely! Our products are safe for use on coloured or chemically treated hair. In fact, many of our formulations contain ingredients that help protect and prolong the vibrancy of your colour.
  14. Where can I purchase NIOMI products? NIOMI products are available for purchase on our official website www.niomi.co.za as well as through select retail partners. Keep an eye out for our authorized distributors to ensure you're getting authentic NIOMI products.
  15. How can I contact NIOMI for further inquiries? You can reach out to our customer service team via email at info@niomi.co.za or through our contact form on the website. We're here to assist you with any questions or concerns you may have about our products.